Privacy Policy

At Uptown Creation, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

1. Information We Collect:

We collect various types of information when you visit our website ("Website") or use our services ("Services"):

• Personally Identifiable Information ("PII"): This includes information that can identify you, such as your name, email address, phone number, postal address, IP address, and device identifiers. We primarily collect PII through forms and contact requests.
• Non-personally Identifiable Information ("NPII"): This includes information that does not directly identify you, such as your browser type, operating system, browsing behavior, and website usage data. We collect NPII through cookies and tracking tools.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• To provide and improve the Website and Services.
• To personalize your experience on the Website.
• To send you marketing and promotional materials, with your consent.
• To analyze website traffic and performance.
• To comply with applicable laws and regulations.

3. Tracking Tools and Cookies:

We use various tracking tools and cookies on the Website, including:

• Google Tag Manager (GTM): Manages other tracking tools and facilitates data collection.
• Google Analytics (GA): Analyzes website traffic and user behavior.
• Facebook Pixel: Tracks user actions on the Website for targeted advertising.
• LinkedIn Pixel: Tracks user actions on the Website for B2B marketing efforts.

These tools collect NPII about your browsing behavior. You can learn more about these tools and how to opt out of data collection through their respective privacy policies:

• Google Analytics: https://www.termsfeed.com/blog/privacy-policy-google-analytics/: https://www.termsfeed.com/blog/privacy-policy-google-analytics/
• Facebook Pixel: https://developers.facebook.com/docs/meta-pixel/implementation/gdpr/: https://developers.facebook.com/docs/meta-pixel/implementation/gdpr/
• LinkedIn Pixel: https://www.linkedin.com/help/lms/answer/a418880: https://www.linkedin.com/help/lms/answer/a418880

We also use cookies to personalize your experience and remember your preferences. You can manage your cookie preferences through your web browser settings.

4. Sharing Your Information:

We will not share your PII with any third parties without your prior consent, except:

• To trusted service providers who assist us in operating the Website and Services, and who are obligated to protect your PII in accordance with our privacy policy.
• To comply with applicable laws and regulations, such as court orders or subpoenas.
• To protect the rights, safety, or property of Uptown Creation, our employees, or the public.

5. Your Choices:

You have the following choices regarding your information:

• You can access and update your PII at any time by contacting us at coach@uptowncreation.com.
• You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send you.
• You can manage your cookie preferences through your web browser settings.
• You can opt out of data collection by certain tracking tools through their respective privacy policies (linked above).

6. Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or electronic transmission is completely secure. Please be aware of the risks involved in using the internet.

7. Children's Privacy:

We do not knowingly collect PII from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with PII, please contact us at [email protected] and we will delete it.

8. International Data Transfers:

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country. By using the Website or Services, you consent to the transfer of your information to these countries.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide you with additional notice (such as sending you an email notification).

10. Contact Us:

If you have any questions about this Privacy Policy, please contact us at coach@uptowncreation.com.